Updated Covid-19 changes for Patients Attending

We are delighted that the risk of Covid-19 has significantly reduced. However, for the safety of both our patients and our staff, we are still retaining some changes to the way we are delivering our services.

  1. If you have any covid symptoms, please contact us to reschedule your appointment.

  2. Please try to arrive for your appointment at the appointed time as we are trying to manage numbers on the        premises. Our waiting room is small, so we would ask you not to bring additional people with you to your appointment.

  3. Please do not bring luggage with you e.g. shopping bags or buggies. Walking and mobility aids are of course welcome. Small items such as keys and phones may be placed in a bag which you can hang up on hooks provided in the surgery.

  4. Although face masks are no longer mandatory, if the waiting and reception areas are busy we would ask you to consider wearing a mask for the safety of others.

  5. When you arrive in the surgery, you will be asked to use alcohol rub on your hands. You will also be asked to use a mouth wash in the surgery.

  6. When you enter the surgery, our team will still be using their PPE: face masks, goggles and aprons. Most of the items are disposable and discarded after each patient appointment.

  7. Appointments are still a little longer in terms of time to allow for the thorough disinfection of the surgery after each patient. We have hired more staff to assist with this and we have installed a decontamination room, specifically, for the disinfection and sterilization of instruments.

  8. In order to cover our increased costs in terms of time, additional staff, additional equipment, cost of purchase and disposal of additional PPE, we introduced an increase in our fees in 2020, which remains in place. Unfortunately, we are no longer accepting medical cards.

  9. Emergency or specific issue appointments incur a minimum fee of €185 per appointment. This includes the cost of assessment, x-ray and provision of remedial treatment at this visit (unless lab costs are incurred which will be charged additionally). No discount will be applied should remedial treatment not be delivered. This fee applies to all patients regardless of insurance.  60 minute appointments will be chargeable at €220.

  10. Due to increased surgery costs we are asking for a minimum 50% deposit on booking and the balance can be paid at reception at the end of your appointment.

  11. We have a very strict cancellation policy whereby we must have 48 hours (working days only) notice of your intention to cancel, otherwise the deposit will be forfeited.

 

 

We would like to thank all our patients for their support and cooperation at this time.

Angela and the team at 41 Fair Street, Drogheda.